This page is maintained as a transparency overview for the providers HumanProof may use to operate, bill, and support the service. HumanProof is hosted on Hetzner and does not use Cloudflare for hosting or CDN delivery.
| Provider | Purpose | Data involved |
|---|---|---|
| Hetzner Online GmbH | Application hosting and infrastructure for the HumanProof application, APIs, challenge service, queues, storage, and databases. | Account data, project configuration, verification telemetry, technical request metadata, logs. |
| Stripe | Checkout, subscriptions, invoices, payment status, and billing portal access for paid plans. | Billing contact data, customer identifiers, subscription metadata, payment state. |
| Transactional email provider | Account, verification, support, and operational emails where configured. | Email address, message metadata, message content where applicable. |
| Support and sales tooling | Receive and respond to support, security, onboarding, and sales requests where configured. | Contact details, submitted request content, organization context. |
| Monitoring and diagnostics tooling | Detect errors, investigate incidents, measure service health, and protect availability where configured. | Operational logs, error details, request metadata, service health data. |
Vendor changes
Material changes to subprocessors should be reflected on this page. Enterprise customers may request additional notification terms through their commercial agreement.
Questions
For questions about subprocessors or data processing, contact sales@humanproof.eu .